Over the past decade, Charlotte has built up a wealth of marketing experience having worked with organisations such as British Airways, Toyota and T-Mobile, specialising in direct marketing and customer communications.

She has specialised in B2B strategy and delivery and during her time at Toyota and T-Mobile, was responsible for the development of business communications with specific revenue-generation targets.

Charlotte has played an integral role in creating the foundations of Marshall-James marketing strategy and applies her considerable experience and knowledge to bring to life the brand, as well as all current sales and marketing activity.

She is passionate about helping both existing and potential Marshall-James’ clients, to appreciate and understand the benefits of working with the country’s leading Employee Relations consultancy.