Case Studies

Our range of experience and success speaks for itself. We have a fabulous breadth and depth of interventions to draw on

Marshall-James has worked with and continues to work with a broad range of organisations and employers on a very diverse portfolio of projects.

The nature of the work carried out varies greatly from case to case and every issue poses unique challenges (while many of the projects with which we engage are highly confidential); as such, the case studies featured here are intended as snapshots of the kind of issues facing our clients, and the activities we conduct on their behalf in order to overcome them.

Case Study 1:

Industrial Relations

A large financial services organisation in the UK approached us to tackle ongoing industrial relations issues. Their relationship with the unions had deteriorated and the annual pay negotiations caused the most concern.

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Case Study 2:

Employee Complaints

A large public sector company was dealing with a bullying allegation made by an employee who had immediately taken stress-related sick leave. The HR department was struggling and the employee refused to attend meetings.

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Case Study 3:

Employee Engagement

We were asked by the COO of an oil and gas business employing 3,000 people in three sites (two in the UK and one in Europe) to help with internal communications relating to a business restructure.

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Case Study 4:

Employee Relations

A major transport provider asked us to conduct a thorough review of their employment policies and procedures. Over several decades, policies had been written or adopted that were now obsolete, illegal or simply irrelevant given changes in ownership, legislation and the world of work.

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